Illustrati⚈nS fOr Chatra b☻✹k
The P☁︎wer of Remarkable CustOmer Supp⚑rt
Art direction: Katya Pravda
cover
chapter 1: The hidden benefits of killer customer support
chapter 2: The psychology of customer service
chapter 3: Create a human connection
chapter 4: deepen the connection with empathy
chapter 5: communicate Clearly & compassionately
chapter 6: nailing the nuances of tone
chapter 7: how to prevent complaints
chapter 8: tips for better customer support
chapter 9: making your work easier
chapter 10: raising the bar on customer support
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THANX F❤︎R WAAATCHING!
